Effective Date: February 10, 2023

This Privacy Policy explains how Nils Digital (the "Company", "we", "us", "our") collects, uses, and protects the personal information you provide when using our Services. By accessing or using the Website and any products, materials, and services provided through the Website (the "Services"), you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you interact with our Website and Services:

Personal Identification Information: When you register for an account, submit orders, or request services, we may collect personal details such as your name, email address, phone number, billing information, and other necessary information.

User Content: We may collect any content you upload or provide through the Services, including, but not limited to, comments, reviews, and feedback.

Usage Data: We collect information about how you interact with our Services, including usage logs, browsing patterns, and the features you access.

Payment Information: When you purchase services, payment information is collected through a third-party payment processor. We do not store sensitive payment data such as credit card information.

2. How We Use Your Information

We use the information we collect for various purposes, including:

To Provide Services: To process your orders, manage your account, and provide you with the services you request.

To Improve Our Services: To enhance user experience, troubleshoot, and improve the functionality of our Website and Services.

To Communicate with You: To send appointment confirmations, marketing communications, updates, and other notifications related to the Services.

To Comply with Legal Obligations: To fulfill legal requirements, resolve disputes, and enforce our agreements.

3. Your Responsibilities and Rights

Cancellation Policy: You are responsible for notifying us of your intention to cancel any subscriptions at least 2 business days before the next billing cycle. Failure to do so may result in the continuation of services and charges.

Content Ownership: You retain ownership of the content you submit. However, by submitting content to the Website, you grant the Company a non-exclusive, worldwide license to use your content in connection with our Services.

4. Refund and Chargeback Policy

Rfunds: Refunds are absolutely not allowed under any circumstances. If you are not satisfied with your service, we encourage you to book a support call where we can discuss your concerns and work together to find a solution. You can book this call at nilsdigital.com/support.

Chargebacks: Customers are not permitted to initiate chargebacks under any circumstances. By using our services, you agree that you will not dispute any charges made through our payment processors.

We are committed to helping you resolve any issues, but please understand that no refunds will be issued, and chargebacks will not be tolerated. Thank you for your understanding and cooperation.

5. Data Security

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. However, no method of internet transmission or electronic storage is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security.

6. Data Sharing

We may share your information with third parties in the following circumstances:

Service Providers: We may share your data with trusted third-party vendors who perform services on our behalf, such as payment processing, email delivery, and customer support.

Legal Requirements: We may disclose your information if required by law or to protect our rights or the safety of others.

Business Transfers: If the Company is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience, analyze site usage, and personalize content. By using the Website, you consent to our use of cookies.

8. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these external sites. We encourage you to review the privacy policies of any third-party sites before providing your personal information.

9. Children’s Privacy

Our Services are not intended for use by children under the age of 18. We do not knowingly collect personal information from individuals under the age of 18. If we learn that we have inadvertently collected personal information from a child, we will take steps to delete such information.

10. Changes to This Privacy Policy

The Company reserves the right to update or modify this Privacy Policy at any time. We will provide notice of any significant changes by updating the "Effective Date" at the top of this page. Your continued use of the Services after such changes constitutes your acceptance of the updated Privacy Policy.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights under applicable data protection laws, please contact us at:

Email: [email protected]